Delivery Information
UK Delivery
At Whiskeymarrt, we offer you a choice of delivery options:
- Unlimited free next day UK delivery for 12 months (geographic restrictions apply) for just £14.95
- Next Day Delivery as standard (mainland UK excluding Islands, Northern Ireland and select Highland postcodes) which is processed for delivery the next working day (Mon-Fri) when placed before 1pm. Please note that orders placed after 1pm on Friday will be delivered on Tuesday.
- Saturday delivery is available in the UK excluding Islands, Northern Ireland and select Highland postcodes. Your order must be placed before 1pm on Friday for delivery the next day. Please note that orders placed after 1pm on Friday will be delivered on Saturday of the following week.
Free UK Delivery over £200
We are pleased to offer free UK delivery on all orders over £200 (including VAT). To take advantage of this offer please select ‘Free Standard UK Delivery’ during checkout.
Not available for Islands, Northern Ireland or selected Highlands postcodes.
International Delivery
We deliver around the world including Europe, Australia, South East Asia and the USA. Delivery times vary by country but we estimate 7-10 working days. Find our current delivery costs by country below.
European delivery: We can deliver to all EU and non Eu countries
STANDARD DELIVERY
Our standard deliveries occur during regular business hours, Monday to Friday. To ensure a timely delivery, it is necessary for someone to be present to sign for the parcel.
Please be aware that we do not accept orders for certain address types, so we recommend reviewing our delivery restrictions before placing an order.
Following processing (which may experience delays if any ordered items are out of stock, in which case we will promptly notify you), all orders are dispatched through a 24-hour service to most mainland destinations in the UK, a 48-hour service to various European addresses, and a 72-hour service to outlying areas of the UK. For international orders, delivery times vary depending on the destination. Delivery charges are determined by the weight of the product and the destination address.
EXPRESS DELIVERY
Next-day delivery is an option for UK orders placed before the specified cut-off time outlined in the delivery charges section. These orders will be processed for delivery on the subsequent working day after the order placement. Orders submitted after the cut-off time on any working day will be processed and dispatched on the following working day, with expected arrival on the subsequent working day after that.
While we make every effort to meet specified delivery dates, we cannot accept liability for late delivery caused by circumstances beyond our reasonable control. In instances where an order is time-sensitive, we recommend placing the order well in advance to avoid disappointment.
In the unlikely scenario where a specified delivery date is not met, and the order is delivered later on the same day or the next working day, a partial refund will be issued. This refund will be calculated as the difference between our standard next-day delivery charge and the charge applied at the time of placing the order.